Frequently Asked Questions
We provide multiple ways to submit your clients for review requests. We provide you a Client Input Page, that can be accessed from anywhere, which you simply put in their Name, Email and Phone and hit Submit. You can also login to your Dashboard and click Reputations then click the Review Request button. If you have chosen a plan with bulk upload, you can upload a CSV file with all of your recent clients by logging into your Dashboard and going to Contacts > Import Contacts. Upon uploading, we will start the review requests by a drip of 100 per hour.
Upon entering your past customers into Please Review Us, your customer will receive a text message (only between regular business hours) and email shortly after. Additional text messages and emails will be sent for up to six weeks or until they leave a review.
Our larger plans include a bulk upload option where after uploading a basic CSV file with their Name, Email and Phone, we will start sending your outbound messages immediately.
We provide a form where you enter your business information and upload your logo. We then configure everything for you. You are usually ready to submit clients within an hour!
If you exceed your monthly allotted number of review requests, you will be charged $10 for ten additional review requests. You can always upgrade your account to provide more reviews every month to avoid overage charges.
Our system is very easy to use and we provide training videos and documentation. If you need additional training, you can always book a live training with one of our experts.
